Regulamin - shop.trackdays.pl

REGULATIONS FOR THE PROVISION OF SERVICES ELECTRONICALLY

shop.trackdays.pl

1. General provisions

The Seller provides Services in accordance with the Regulations and provisions of generally applicable law.
The Services are provided via the Store’s website 24 hours a day, 7 days a week.
The Seller makes these Regulations available on the Store’s website and may make them available in the Customer’s Account or attach them to e-mails containing declarations of acceptance of Customers’ offers. Customers may at any time: access the Regulations, record, obtain and reproduce them by printing or saving them on a data carrier.
The information provided on the Store’s website does not constitute an offer of the Seller within the meaning of Art. 66 of the Civil Code, and only an invitation to customers to submit offers to conclude a contract, in accordance with Art. 71 of the Civil Code.
In order to use the Store, the Customer must have an IT device with access to the Internet, a correctly configured web browser in the current or previous version: Microsoft Edge, Mozilla Firefox, Google Chrome, Safari or Opera, with JavaScript enabled, and active and a correctly configured e-mail account.
Using the Store may involve the Customer incurring costs of fees for access to the Internet and data transmission, to the extent established in the contract with the telecommunications operator whose services the Customer uses.

2. Registration of an account in the store

The contract for the provision of the Customer Account Management Service is concluded for an indefinite period when the Seller confirms the registration of the Customer Account.
The subject of this Customer Account Service is to provide the Customer Account panel, enabling, among others: Customer data and order management.
To create a Customer Account, you must register voluntarily and free of charge. It is done by completing and sending the registration form to the Seller, which is available on the Store’s website.
The condition for the correct completion of the registration form is to complete all mandatory and optional fields using true, complete and customer-related data or information.
Before sending the registration form, by checking the appropriate box, the Customer should declare that he has read the Regulations and accepts their provisions.
Before sending the registration form, by selecting the appropriate form, the Customer may voluntarily declare that he consents to the processing of his personal data for marketing purposes by the Seller.
The Seller informs that the marketing purposes indicated above may include, in particular, sending commercial information by the Seller using the Customer’s contact details. The consent provided for in the above point may be withdrawn at any time.
The registration form is sent to the Seller using the Store’s functionality and through it.
Using the Customer Account is possible after creating it and then logging in using the appropriate login and password.
Termination of the contract for the provision of the Customer Account Service may be made without giving a reason and at any time, using its functionality or by sending the Customer’s declaration on this subject to the Seller, e.g. by e-mail or letter.

3. Basic functionalities of the store

The Seller provides Customers with the following basic functionalities of the Store:
providing a contact form,
providing a chat with the Seller,
providing a Goods search engine,
inquiry about Goods,
entering an opinion about the Goods,
adding the Goods to the wish list,
providing an installment calculator,
making the advertising offer of the Goods available on social media,
providing a map,
Store resource command.
To use the functionality of the contact form, complete its mandatory fields, enter the required content and then send a message to the Seller. The Seller will respond immediately, using the functionality of the Store, by phone or electronically by sending an e-mail.
To use the chat functionality with the Seller, enter the desired content in the chat field and then send a message to the Seller. If the chat is in „online” mode, the Seller will respond immediately via the chat functionality.
To search for Goods in the Store, enter the desired content in the Store’s search engine area and then confirm it. The functionality allows you to search the Store’s resources using keywords entered by the Customer. Additionally, the functionality may enable you to perform an advanced search within selected criteria.
To ask the Seller about the availability of the Goods, you can use the Goods inquiry functionality. The Seller will provide this information immediately, using the functionality of the Store, by phone or electronically by sending an e-mail.
To enter an opinion about the Product, use the opinion form by completing its mandatory fields and entering the declared rating or content. The functionality may allow you to give a rating on a marked scale.
To recommend the Goods to third parties, you must use the Goods’ recommendation functionality. The subject of the functionality is the provision of a Goods order form in order to send a message about the Goods to a third party indicated by the Customer.
To print the advertising offer of the Goods, please use the functionality of printing the advertising offer of the Goods. In order to use this functionality, you must have a connected and properly configured printer.
To use the functionality of adding Goods to the storage room, after logging in to the Customer Account, you must add the Goods to the storage room. The subject of the functionality is the temporary saving in the memory of the Customer Account, the website containing the advertising offer of the Goods.
To use the functionality of adding a Good to the wish list, after logging in to the Customer Account, add the Good to the wish list. The subject of the functionality is the temporary saving in the memory of the Customer Account, the website containing the advertising offer of the Goods.
To use the functionality of the installment calculator, complete its mandatory fields by entering the desired parameters of the loan for which the calculation will be made. The obtained result is an estimate, is presented for information purposes and does not constitute an offer from a financial institution to grant a loan.
To use the functionality of making the advertising offer of the Goods available on social media, use the buttons assigned to these media, published in the area of the advertising offer of the Goods. In order to use this functionality, you are required to have a user account in the selected social media.
To use the functionality of the Disquss application, you must enter a comment on selected Store resources or use the option of sending information about the entered comments to third parties. In order to use this functionality, the Customer may use an account on external websites in accordance with the terms of service provided by the administrator of the Disquss application.
To use the Gadu-Gadu messenger, enter the desired content in the application field and then send a message to the Seller. The Seller will respond immediately, using the functionality of the Store, by phone, via messenger or electronically by sending an e-mail to the Customer.
To use the map functionality, you must view the website containing the map. This functionality allows you to view the location of the Seller’s headquarters.
To use the functionality of the Store’s resource command in social media, use the buttons assigned to these media, published in the Store’s resource data area. In order to use this functionality, you are required to have a user account in the selected social media.
The Seller reserves the right to temporarily disable or introduce new functionalities.

4. Orders placed via the Store

Orders for Goods can be placed via the Store’s website 7 days a week, 24 hours a day, using the Shopping Cart function. After completing the list of orders for Goods, the Customer proceeds to the order in the Cart area.
If the Customer is a logged in Customer Account holder, he or she proceeds to the next stage of placing an order as a logged in Customer.
If the Customer is not a logged in Customer Account holder, he or she chooses the method of placing an order:
using the Customer Account that will be registered. The Customer then registers a Customer Account and uses it to proceed to the next stage of placing the order.
without using the Customer Account. The customer then proceeds to the next stage of placing the order.
using your existing Customer Account. The customer then proceeds to the next stage of placing the order.
After selecting the method of placing an order, the Customer enters or selects:
billing information,
delivery information, including the method and address of Delivery,
payment method.
Placing an order is preceded by the Customer receiving, by displaying in the Cart area, information about the total price for the order along with taxes and related costs, in particular delivery and payment costs.
Placing an order may be made by using the appropriate button in the Cart and is tantamount to the Customer submitting to the Seller an offer to conclude a Sales Agreement for the Goods included in the order.
Before sending the order form, by checking the appropriate checkbox, the Customer should declare that he has read the Regulations and accepts their provisions.
The placed order may be changed by the Customer until the Seller receives information about sending the Goods.
Changing the order may include its cancellation, partial cancellation, extension with additional Goods, or change of the Delivery address.
The Seller will immediately inform the Customer about the impossibility of accepting the order in the event of circumstances causing it. This information is provided by telephone or e-mail. The information may constitute a rejection of the offer in its entirety or contain the following proposals for modifying the order:
rejection of the offer in part that is impossible to complete, which results in recalculation of the order value,
dividing the Goods subject to Delivery into the part for which Delivery is possible and the part for which Delivery will take place at a later date, which does not result in recalculating the value of the order.
The acceptance of the Customer’s offer by the Seller, subject to the change specified in the above point, is considered a new offer requiring acceptance by the Customer in order to conclude the Sales Agreement.
The Seller confirms the acceptance of the order by immediately sending an e-mail. This message contains the terms and conditions of the concluded Sales Agreement agreed upon by the parties, as well as the data entered by the Customer in the order form in order to enable the detection of errors occurring therein. If such an error is detected, the Customer may notify the Seller of this fact by sending an e-mail with the correct data.
Confirmation of acceptance of the order is tantamount to the acceptance by the Seller of the offer to conclude a Sales Agreement submitted by the Customer.

5. Sales

The Seller provides Customers with the Distance Sales of Goods Service.
The subject of the Sales Agreement includes the Seller’s obligation to transfer ownership of the Goods to the Customer and deliver them, as well as the Customer’s obligation to collect the Goods and pay the Seller the price of the Goods.
The Seller reserves the right to conduct promotional campaigns, in particular reducing the price of Goods or Services until a specific date or exhausting the stock of Goods subject to promotion.
By concluding a Sales Agreement, the Seller undertakes to provide the Customer with Goods without defects.
The Sales Agreement is concluded when the Seller confirms acceptance of the Customer’s order.
The Goods are released within the time specified in the Goods description.
The delivery time of the Goods may change if the Customer changes the order.
The Goods are released:
if the Customer chooses the Delivery option via a Carrier, on Business Days to the address provided by the Customer,
Detailed information on available delivery methods, carriers and related costs is published on the Store’s website, and the Customer is informed about them during the ordering process.
The Goods are released no earlier than after the Customer has paid.
Confirmation of the release of the Goods to the Carrier for Delivery may be made by sending an e-mail to the Customer’s e-mail address.
The risk of accidental loss or damage to the item passes to the Consumer upon its delivery to the Consumer.
If the Customer chooses the Delivery via Carrier option, it is recommended that the delivered shipment be examined by the Customer in the presence of the Carrier.
If damage to the shipment is found, the Customer has the right to demand that the Carrier prepare an appropriate report.

6. Payments

The value of payment for Sales is determined based on the price list of the Goods, available on the Seller’s website at the time of ordering the Goods.
The prices given on the Store’s website for a given Good are gross prices in Polish zloty and include VAT, but do not include the costs of Delivery of the Goods and the selected form of payment.
The costs of the transaction and Delivery of the Goods are borne by the Customer.
The total price of the order, visible in the Basket area before placing the order and after selecting the method of Delivery of the Goods and payment, includes the price for the ordered Goods along with tax liabilities and all related costs, in particular Delivery and transaction costs.
The total price of the order is binding for the Seller and the Customer.
The Seller enables the following payment methods for the Sales Services provided:
by traditional transfer to the Seller’s bank account number: 41 1140 2004 0000 3902 7497,
using the external payment system Tpay.com, operated by Krajowy Integrator Płatności SA based in Poznań (61-808), ul. Saint Marcin 73/6, entered into the Register of Entrepreneurs of the National Court Register under the KRS number: 0000412357, NIP: 7773061579 and REGON: 300878437,
using the external PayU payment system operated by PayU SA with its registered office in Poznań (60-166), ul. Grunwaldzka 182, entered into the Register of Entrepreneurs of the National Court Register under the KRS number: 0000274399, NIP: 7792308495 and REGON: 300523444,
using the external payment system Przelewy 24, operated by DialCom24 Sp. z o. o. with its registered office in Poznań (60-327) at ul. Kanclerska 15, entered into the Register of Entrepreneurs of the National Court Register under the KRS number: 0000306513, NIP: 7811733852 and REGON: 634509164,
using the external payment system Dotpay, operated by Dotpay SA based in Kraków (30-552) at ul. Wielicka 72, entered into the Register of Entrepreneurs of the National Court Register under the KRS number: 0000296790, NIP: 6342661860 and REGON: 240770255,
using the Blue Media external payment system operated by Blue Media Spółka Akcyjna with its registered office in Sopot (81-718) at ul. street Powstańców Warszawy 6, entered into the Register of Entrepreneurs of the National Court Register under the KRS number: 0000320590, NIP: 5851351185 and REGON: 191781561,
using the external payment system PayPal, operated by PayPal S.à rl et Cie, SCA based in Luxembourg.
The payment deadline is the moment the order is placed. Unpaid orders will not be processed. The execution of the order begins after the Customer pays for the order
The customer is obliged to pay:
within 1 day – if you choose the payment method by traditional transfer,
at the time of placing the order – if you choose a payment method using an external payment system.
The payment will be refunded by the Seller immediately, no later than 14 days from the date of the cause, in the event of:
withdrawal from the contract by the Consumer,
the Customer’s resignation from an order or part of an order paid before execution,
the Seller’s recognition of the claim covered by the complaint in whole or in part, pursuant to generally applicable regulations.
The payment is refunded using the same payment method that was used by the Customer in the original transaction, unless he agrees to a different solution that does not involve any costs for him.
The Seller is not obliged to refund the additional costs of Delivery of the Goods incurred by the Customer if the Customer has chosen a method of Delivery of the Goods other than the cheapest regular method of Delivery offered by the Seller.

7. Newsletter

The subject of this newsletter service is the Seller’s provision of sending commercial information to the Customer’s e-mail address.
To order the newsletter Service, please use the appropriate newsletter activation field in the registration form or in another form provided by the Seller on the Store’s website.
The condition for correctly ordering the newsletter service is to provide the customer’s e-mail address. Providing this data is voluntary, but necessary to provide the Service and conclude a contract regarding it.
Before sending the newsletter service order form, by checking the appropriate checkbox, the Customer may voluntarily declare that he consents to the processing of his personal data for marketing purposes by the Seller.
The Seller informs that the marketing purposes indicated above may include, in particular, sending commercial information by the Seller using the Customer’s contact details. The consent provided for in the above point may be withdrawn at any time.
The newsletter service order form is sent to the Seller using the functionality of the Store and through it.
The contract for the provision of the newsletter service is concluded for an indefinite period when the Seller confirms the Customer’s subscription to the newsletter list.
Termination of the contract for the provision of the Newsletter Service may be made without giving a reason and at any time, using, among others: the functionality of the Store or unsubscribing using the deactivation link located in the newsletter message area, as well as by sending the Customer’s declaration in this regard to the Seller , for example in an email or letter.

8. Warranties

The goods may be covered by a manufacturer’s or distributor’s warranty.

9. Complaints

Complaints may be submitted under warranty or guarantee, if granted.
If the Goods are covered by a warranty, the Customer is entitled to complain about the Goods using the rights arising from the warranty, by submitting a complaint through the Seller or directly to the guarantor. If the Consumer exercises warranty rights, the deadline for exercising warranty rights is suspended on the date of notifying the Seller of the defect. This period continues to run from the date of the guarantor’s refusal to perform the obligations arising from the guarantee or the ineffective expiry of the period for their performance.
The right to exercise the rights arising from the warranty applies regardless of any rights arising from the guarantee. The exercise of any rights under the warranty does not affect the Seller’s liability under the warranty.
Complaints under the warranty may be submitted by letter or e-mail to the postal or electronic address of the Seller. They can be submitted using the form, the template of which is attached to the Regulations, but this is not obligatory.
In the content of the warranty complaint, it is recommended to include:
the Consumer’s contact details, which will be used to respond to the complaint and conduct related correspondence,
the Consumer’s bank account number, which will be used to refund the funds in the event of such a circumstance,
description of the problem and identification data of the Consumer.
If a warranty complaint concerns the Goods, in order for the complaint to be considered by the Seller, the Consumer is obliged to deliver or send the complained Goods to the Seller’s address, at the Seller’s expense.
The Seller recognizes complaints regarding:
warranty within 14 days from the date of notification,
possible warranty, within the period specified in the warranty conditions.
The Seller will inform the Consumer about how to resolve the received complaint:
under the warranty by electronic means or by regular mail, depending on the Consumer’s will or the method of filing a complaint used by him,
under any warranty in the manner specified in the warranty conditions.
If a warranty complaint concerns Goods which, after considering the complaint, are sent to the Consumer, the Seller will deliver or send the Goods to the Consumer’s address.
Refund in connection with a warranty complaint will be made by transfer to a bank account or by postal order, in accordance with the Consumer’s will.
The application of the warranty right is excluded in relation to Customers who are not Consumers.

10. Out-of-court handling of complaints and pursuing claims

The consumer has the opportunity to use the following out-of-court methods of dealing with complaints and pursuing claims:
submitting an application for resolution of a dispute arising from the concluded Sales Agreement to a permanent consumer arbitration court operating at the Trade Inspection, whose address, due to its jurisdiction, can be determined via the website of the Office of Competition and Consumer Protection, located at the URL https://www.uokik. gov.pl/wazne_adresy.php#faq596,
submitting an application to initiate mediation proceedings regarding the amicable settlement of the dispute between the Consumer and the Seller to the voivodeship inspector of the Trade Inspection, whose address, due to its jurisdiction, can be determined via the website of the Office of Competition and Consumer Protection, located at the URL https://www. uokik.gov.pl/wazne_adresy.php#faq595,
using the help of a district or municipal consumer ombudsman or a social organization whose statutory tasks include consumer protection,
submitting a complaint via the EU ODR online platform, available at the URL http://ec.europa.eu/consumers/odr/, in accordance with Regulation (EU) No. 524/2013 of the European Parliament and of the Council of 21 May 2013 on online consumer dispute resolution and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC.
Detailed information about the procedure for out-of-court complaint handling and redress, as well as the rules of access to these procedures, can be found at the offices and on the websites of the entities listed in point 1.
A list of entities and institutions that carry out tasks related to out-of-court resolution of consumer disputes and detailed information on this subject can be found on the website of the Office of Competition and Consumer Protection, available at the URL https://www.uokik.gov.pl.

11. Withdrawal from the contract

The consumer may withdraw from the contract, including the Sales contract, without giving a reason within 14 days, subject to the standards specified in the information on withdrawal from the contract, which constitutes an annex to the Regulations.
The consumer may withdraw from the contract by submitting a declaration of withdrawal to the Seller. The declaration can be submitted on a form, the template of which is an annex to the Regulations.
Immediately, but no later than within 7 days from the date on which the Consumer withdrew from the contract, he is obliged to return the Goods to the Seller or hand them over to a person authorized by the Seller. To meet the deadline, it is enough to return the Goods before its expiry. This provision does not apply if the Seller has offered to collect the Goods himself.
The Consumer is liable for any reduction in the value of the Goods resulting from using them in a manner that goes beyond what is necessary to establish the nature, characteristics and functioning of the Goods.
In the event of withdrawal from the contract, it is deemed not to have been concluded. If the Consumer submitted a declaration of withdrawal from the contract before the Seller accepted his offer, the offer ceases to be binding.

12. Data and cookie processing

Information about the principles of personal data processing by the Seller can be found in the Store’s Privacy and Cookies Policy.
Information about the cookies used can be found in the Store’s Privacy and Cookies Policy.

13. License Terms

The Seller grants Customers using the Store a free license for their own personal use and to enable the use of the Store, subject to these conditions.
Name of the Store, graphic design of the Store, structure of the Store, Store, source or compiled code of the Store, websites used to operate the Store and all documents developed by the Seller in connection with making the Store available, including related works, including the Regulations and other documents or messages sent in connection with the provision of services constitute works within the meaning of copyright provisions. The Seller does not transfer to the Customer the economic copyrights to the Store or any works constituting part of it, nor the right to grant permissions to dispose of the economic copyrights to these works or the Store and to use them, as well as to exercise other dependent rights not reserved in the license terms. .
The right to use the Store and related works applies in the following fields of use: saving and reproducing in the memory of a telecommunications device at a place and time chosen by you, and access and display via a telecommunications device at a place and time chosen by you.
The Customer may not: rent, lease or resell the works or any part thereof, as well as create derivative works based on them, make changes to the works, remove information about ownership rights or copyrights that may appear in the works, use the works for purposes infringing applicable provisions of common law or ethical and moral standards.
The license is unlimited in time, unlimited in territory and non-exclusive, and applies to the entire Store and related works. The Seller retains exclusive rights to determine the integrity of the Store.
By publishing any content in the Store, in particular: comments or opinions, the Customer grants the Seller a free, unlimited in time, territorially and non-exclusive license to use them in the following fields of use: publication on the Store’s website, saving and reproducing in the device’s memory telecommunications at a place and time chosen by you, access and display via a telecommunications device at a place and time chosen by you, while retaining the right to grant sublicenses referred to in the points above, in order to enable Customers to use the Store.
The Customer acknowledges that it is prohibited to provide the following content to the Store or through it:
unlawful,
violating the personal rights of Customers, the Seller or third parties,
generally considered offensive, vulgar or violating decency, in particular: pornographic content, content promoting the use of drugs or excessive alcohol consumption, content inciting racism, xenophobia or spreading hatred.

14. Validity and amendments to the regulations

The Regulations enter into force within 1 day from the date of their publication on the Store’s website.
Changes to the Regulations may occur due to changes in legal provisions regarding the subject of the provision of Services, as well as due to technical or organizational changes regarding the services provided by the Seller.
The Regulations are amended by publishing their new content on the Store’s website.
The change to the Regulations does not apply to Sales contracts concluded before the date of its change.
Information about changes to the Regulations is published on the Store’s website within 3 days before the date of entry into force of its new wording.
The Seller sends information about changes to the Regulations electronically if the parties are bound by a contract concluded for an indefinite period.

15. Final provisions

The meaning of terms written with a capital letter is consistent with the explanations included in the section describing the definitions used in the Regulations.
The Seller is not responsible for:
interruptions in the proper functioning of the Store and improper provision of Services caused by force majeure in relation to Customers who are not Consumers,
interruptions in the proper functioning of the Store and improper performance of Services for Customers who are not Consumers, caused by technical activities or reasons attributable to the entities through which the Seller provides Services,
benefits lost by Customers who are not Consumers.
If it is not possible to resolve the dispute amicably between the Seller and a Customer who is not a Consumer or a Consumer who does not reside in the territory of the Republic of Poland, in circumstances where such a possibility is permitted by the provisions of its national law, the court having jurisdiction over the registered office of the Seller shall be deemed competent to resolve the dispute.
In relation to Customers who are not Consumers or to Consumers not residing in the territory of the Republic of Poland, if the provisions of their national law allow for such a possibility, the law of the Republic of Poland shall apply as the law applicable to the performance of the contract concluded with the Seller and the resolution of disputes related thereto.
The provisions of the Regulations are not intended to exclude or limit the rights of the Customer who is a Consumer arising from the provisions of generally applicable local law.
In relation to contracts concluded with the Seller, in the event of non-compliance of the Regulations with the provisions of law generally applicable in the Consumer’s country, these provisions shall apply.
If the provisions of the Regulations turn out to be invalid or ineffective, this fact does not affect the validity and effectiveness of the remaining provisions of the Regulations. Instead of invalid or ineffective provisions, the norm corresponding to what the parties have agreed or what they would have agreed if they had included such a provision in the Regulations will apply.

16. Definitions used in the regulations

Business days are weekdays from Monday to Friday, excluding public holidays.

Delivery is the process of delivering the Goods to the Customer at the destination indicated by him, carried out through the Carrier.

The Customer is a natural person, provided that he or she has full legal capacity or limited legal capacity in cases regulated by generally applicable law or provided that he or she has the consent of a statutory representative, as well as a legal person or an organizational unit without legal personality for which the provisions of generally applicable law grant legal capacity to the person who concludes a contract with the Seller for the provision of the Service.

Customer Account is a panel that allows you to manage Customer orders via the Store, provided that you register and log in.

A consumer is a customer who is a natural person and concludes a contract for purposes not directly related to his or her business or professional activity.

The shopping cart is a functionality of the Store that allows the Customer to complete orders for Goods.

A parcel locker is an automatic locker or postal terminal used to collect parcels with Goods.

A Carrier is an entity providing Goods Delivery services in cooperation with the Seller.

The Regulations are these contractual terms and conditions, the subject of which is the provision of Services electronically by the Seller to Customers via the Store.

Store is a store run by the Seller via the website available on the Internet at the following URL: shop.trackdays.pl

The seller is

CODESENS Sp. z o. o. with its registered office in 05-552 Łazy, ul. Future 21,

entered into the register of entrepreneurs of the National Court Register kept by the DISTRICT COURT FOR THE CITY OF ST. WARSAW IN WARSAW, 14TH COMMERCIAL DEPARTMENT OF THE NATIONAL COURT REGISTER under KRS number: 0000828150,

share capital: PLN 5,000.00, NIP 1231465113, REGON 385665913 („Seller”), being the service provider, administrator and owner of the Store. You can contact the Seller by phone: +48 600 333 007 and by e-mail: shop@trackdays.pl

Sales is a Goods sales service provided by the Seller to the Customer, the subject of which is the Seller’s obligation to transfer ownership of the Goods to the Customer and release them, as well as the Customer’s obligation to collect the Goods and pay the Seller the specified price.

Goods are items presented in the Store area by the Seller for the purpose of Sale.

The service is a service provided by the Seller to the Customer, based on an agreement concluded between the parties via the Store. The contract is concluded as part of an organized system of concluding distance contracts, without the simultaneous physical presence of the parties.

INFORMATION REGARDING THE EXERCISE OF THE LAW

WITHDRAWAL FROM THE CONTRACT

INSTRUCTION ON WITHDRAWAL FROM THE CONTRACT

As a Consumer, you have the right to withdraw from the contract concluded in our Store within 14 days without giving any reason, except for the cases indicated in the „exclusion of the right to withdraw from the contract” section. The deadline to withdraw from the contract expires after 14 days from:

in which you came into possession of the thing or in which a third party other than the carrier and indicated by you came into possession of the thing – in the case of a contract obliging to transfer ownership of the thing (e.g. sales contract, delivery contract or contract for specific work being a movable item),
in which you came into possession of the last item or in which a third party other than the carrier and indicated by you came into possession of the last item – in the case of a contract obliging you to transfer ownership of many items that are delivered separately,
in which you came into possession of the last lot or part or in which a third party other than the carrier and indicated by you came into possession of the last lot or part – in the case of a contract obliging you to transfer ownership of items delivered in lots or parts,
in which you came into possession of the first item or in which a third party other than the carrier and indicated by you came into possession of the first item – in the case of contracts for regular delivery of items for a fixed period of time,
concluding a contract – in the case of contracts for the provision of services.

In order to meet the deadline for withdrawal from the contract, it is sufficient for you to send information regarding the exercise of your right to withdraw from the contract before the deadline for withdrawal from the contract expires.

To exercise the right to withdraw from the contract, you must inform us: CODESENS Sp. z o. o., 05-552 Łazy ul. Prszyszłości 21, e-mail: bok@trackdays.pl, about your decision to withdraw from this contract by means of an unambiguous statement (e.g. a letter sent by post or e-mail).

When withdrawing from the contract, you may use the model withdrawal form, but this is not obligatory. The form template is attached to the regulations for the provision of electronic services within the Store.

EFFECTS OF WITHDRAWAL FROM THE CONTRACT

If you withdraw from this contract, we will refund to you all payments received from you, including the costs of delivering the goods (except for additional costs resulting from your choice of a delivery method other than the cheapest standard delivery method offered by us), immediately and in any case no later than 14 days from the day on which we were informed about your decision to exercise the right to withdraw from this contract.

We will refund the payment using the same payment methods that you used in the original transaction, unless you have expressly agreed to a different solution; in any case, you will not incur any fees in connection with this refund. We may withhold the refund until we receive the item or until you provide us with proof of returning it, depending on which event occurs first.

If you have received items in connection with the contract, please return or deliver the item to us at TRACKDAYS.PL 05-552 Łazy ul. Przyszłości 21, immediately and in any case no later than 14 days from the day on which you informed us about your withdrawal from this contract. The deadline is met if you return the item before the 14-day deadline expires.

Please be advised that you will have to bear the direct costs of returning the items.

You are only liable for any reduction in the value of the item resulting from using it in a manner other than what was necessary to establish the nature, characteristics and functioning of the item.

complaint form template

https://shop.trackdays.pl/wp-content/regulamin/formularz_reklamacja.pdf

sample withdrawal form

https://shop.trackdays.pl/wp-content/regulamin/formularz_odstapienie.pdf